Our maintenance service delivery is based on processes that support the attainment of Service Level Standards. These have been perfected with our principals over many years.
We offer our clients the flexibility to choose appropriate service levels for their operations, based on the service dimensions.
Our maintenance services are flexible to cover either comprehensive (both labor and material) or labor only, depending on client’s purpose. To deliver these services, Symphony maintains a sufficient stock of spare-parts to cover our clients’ requirements.
Symphony has been selling, supporting and maintaining GE UPSs across East Africa and beyond for over 30 years. Symphony is the sole regional representative of GE Digital Energy (GEDE), the leader in the field of power protection, offering the highest quality of UPSs and related software products in the industry. This includes UPSs ranging from 500VA to 2.4 MVA, together with power management and data protection software.
Symphony also offers UPS solutions from General Electric, APC, Tripplite among others.